Delivery

For deliveries we use two methods, Aspray 24 and Royal Mail.

For Locks and other larger items we use our main carrier “Aspray 24”.  If you place your order by 3 pm Monday to Thursday and by 12 pm Friday we aim to despatch your order the next working day.  Aspray 24 is not a guaranteed next day service.  Consideration must be given when we experience adverse weather conditions and some postcodes are in exclusion to the usual delivery schedule and the delivery may take 2-3 working days.

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Aspray24 cannot advise delivery times.  However, their rate is 98% next working day delivery, unless in the following Post Code Exclusions;

AB26+ – Grampion, DD2+, KY13, PH3+ – Tayside, All DG postcodes – Dumfries and Galloway, EH38, 43 to 46 – Border Counties, All IV – Highlands, TD apart from TD15 – Border Counties.

For more information, please contact us via our Contact Us page.

 

For keys and other small light items we use Royal Mail Recorded delivery. They aim to deliver the next working day but this service may take 3 working days.royalmail-logo

 

 

Under the Distance Selling Regulation 2000, you have the right to receive your ordered product(s) within 30 days of the order creation.  An exception to this is when you order products from us that are out of stock.  You will be notified on the website  and in your cart.  In this instance, we will contact you via email to advise of an alternative (if available), when the stock will be available for you to confirm to proceed or to cancel the order.